Terms & Conditions
Effective Date:
11/30/2025
These Website Terms & Conditions (“Terms”) govern your use of the website operated by Home Service Intelligence (“Home Service Intelligence,” “we,” “us,” or “our”) located at www.homeserviceintel.com (the “Site”), including any content, functionality, and services offered on or through the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Who we are
Home Service Intelligence provides AI-powered agents, automation solutions, and related services primarily for businesses in the home services and related industries (collectively, the “Services”).
These Terms apply only to your use of the Site and any non-paid interactions with us (such as submitting a contact form). If you become a paying client, your relationship with us may also be governed by a separate written service agreement. In the event of a conflict, the service agreement will control.
2. Eligibility
By using the Site, you represent that:
- You are at least 18 years old, and
- You have the legal capacity and authority to agree to these Terms on your own behalf or on behalf of the business you represent.
If you do not meet these requirements, you must not use the Site.
3. Informational use only (no professional advice)
Content on the Site, in our emails, or in any initial consultation or demo:
- Is provided for general informational and marketing purposes only,
- Does not constitute legal, financial, tax, medical, or other regulated professional advice, and
- Should not be relied upon to make decisions with legal, financial, tax, or other significant consequences.
You are solely responsible for obtaining professional advice from qualified advisors before acting on any information you obtain from us.
4. Use of AI and accuracy of information
We may use artificial intelligence (AI), machine learning tools, and other automated systems to:
- Analyze or respond to inquiries,
- Generate content or suggestions, and
- Support or deliver parts of our Services.
You acknowledge and agree that:
- AI-generated content can contain errors, omissions, or inaccuracies,
- We do not guarantee that any information generated or provided via the Site is complete, accurate, or fit for your particular use, and
- You are solely responsible for reviewing, verifying, and testing any suggestions or outputs before using them in your business.
5. No client relationship from website use or contact forms
Using the Site, reading our materials, or submitting a contact form does not create a client or agency relationship with Home Service Intelligence.
A formal client relationship will only be created if we both:
1. Agree to work together, and
2. Sign a written agreement that specifically covers the Services you are purchasing.
Until then, any communication or information exchanged is strictly preliminary and non-binding.
6. Contact forms and submissions
When you submit a form on the Site (for example, “Contact Us,” demo requests, or similar):
- You agree that we may use the information you provide to respond to you, including through AI tools and third-party systems.
- You agree not to submit:
- Passwords or login credentials,
- Payment card or bank account details,
- Government ID numbers (for example, Social Security Number),
- Medical or health information, or
- Any other highly sensitive personal data.
If you submit such information anyway, you do so at your own risk, and we may delete it without notice.
Our use of your personal information is described in our Privacy Policy, which is incorporated by reference into these Terms.
7. Acceptable use
You agree that you will not:
- Use the Site for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to any part of the Site, other accounts, or any computer systems or networks connected to the Site.
- Interfere with or disrupt the operation or security of the Site.
- Use any automated system, such as bots or scrapers, to access the Site without our prior written permission (standard search engine indexing is permitted).
- Upload or transmit any content that is illegal, harmful, defamatory, obscene, or otherwise objectionable.
We reserve the right to suspend or terminate your access to the Site for any violation of these Terms.
8. Intellectual property
Unless otherwise indicated, the Site and all content on it, including text, graphics, logos, icons, images, videos, and software (collectively, the “Content”), are owned by Home Service Intelligence or our licensors and are protected by applicable intellectual property laws.
You may:
- View the Site and Content for your own legitimate business purposes.
- Print or download a reasonable number of pages for your internal use only, provided you do not remove any copyright or proprietary notices.
You may not, without our prior written consent:
- Copy, reproduce, modify, distribute, display, republish, or transmit any part of the Site or Content, except as expressly allowed above.
- Use our name, logo, or trademarks in any manner that is likely to cause confusion or implies endorsement.
9. User content
If you provide or upload any content to the Site (for example, in form fields, feedback, or other submissions), you grant Home Service Intelligence a non-exclusive, worldwide, royalty-free license to:
- Use, reproduce, modify, and store such content solely for the purpose of responding to your inquiries, providing the Services, or improving our offerings.
You represent and warrant that:
- You have all rights necessary to submit such content, and
- Your content does not infringe the rights of any third party or violate any law.
We may remove or refuse any content we deem inappropriate or that violates these Terms.
10. Third-party links and services
The Site may contain links to third-party websites or services that are not owned or controlled by Home Service Intelligence.
We are not responsible for:
- The content, policies, or practices of any third-party websites or services, or
- Any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on such content or services.
Your use of third-party websites or services is at your own risk and subject to their terms and policies.
11. Disclaimers
The Site and all Content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Any warranties arising from course of dealing or usage of trade.
- Any warranty that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
You assume all risk for your use of the Site and any Content.
12. Limitation of liability
To the fullest extent permitted by law:
- Home Service Intelligence, its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data, arising out of or related to your use of the Site or these Terms.
- Our total aggregate liability for any claims arising out of or related to your use of the Site shall not exceed [USD amount, e.g., $100], even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow limitations of liability, so some of the above limitations may not apply to you. In such cases, the limitations shall apply to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless Home Service Intelligence, its owners, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or related to:
- Your use of the Site or Content,
- Your violation of these Terms, or
- Your violation of any rights of a third party.
14. Governing law and dispute resolution
These Terms are governed by the laws of the State of Ohio and the United States of America, without regard to conflict-of-law principles.
You agree that any dispute arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and you consent to the personal jurisdiction and venue of such courts.
15. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Site.
16. Contact us
If you have questions about these Terms, you can contact us at:
Home Service Intelligence
Email: [email protected]
Website: https://homeserviceintel.com/
Privacy Policy
Effective Date:
11/30/2025
This Privacy Policy describes how Home Service Intelligence (“Home Service Intelligence,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website at [Website URL] (the “Site”) and when you interact with us, including through our contact forms and other communication channels.
By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Site or submit your information.
1. Scope
This Privacy Policy applies to:
- Visitors to our Site,
- Individuals who submit forms or otherwise contact us, and
- Prospective customers, partners, or vendors who interact with us.
If you become a paying client, the collection and use of your data may also be governed by additional terms in a separate written agreement.
2. Information we collect
We may collect the following types of information:
2.1 Information you provide directly
When you use the Site or communicate with us, you may provide:
- Contact details
- Name
- Email address
- Phone number
- Company name
- Job title or role
- Business information
- Industry and niche
- Services you offer
- Website URL
- Size, locations, and other details you choose to share
- Form submissions and communications
- Messages, questions, and other content submitted through our contact forms
- Information shared during scheduling calls, demos, or email exchanges
- Files or links you choose to upload or share
Please do not submit highly sensitive personal information (such as passwords, payment card numbers, bank account details, government IDs, or medical information) through our forms.
2.2 Information collected automatically
When you visit the Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring URL or website
- Pages you visit and the time spent on each page
- Date and time of access
- Other standard web log information
We may use cookies, pixels, and similar technologies to collect this information. You can control cookies through your browser settings, but disabling them may affect the functionality of the Site.
2.3 Information from third parties
We may receive information about you from:
- Third-party tools used for analytics, advertising, or CRM,
- Public sources such as company websites or social media, and
- Partners or vendors who help us provide or market our Services.
3. How we use your information
We use the information we collect for purposes including:
- Communication and support
- Responding to your inquiries, questions, and requests
- Scheduling and conducting calls, demos, or meetings
- Sales and marketing
- Assessing whether you or your business are a good fit for our Services
- Sending you information about our Services, offers, or content (if you have not opted out)
- Running remarketing or targeted advertising campaigns, where permitted
- Service development and improvement
- Understanding how visitors use the Site
- Improving our content, features, and user experience
- Developing, testing, and improving AI agents and related offerings
- Compliance and protection
- Complying with legal obligations
- Enforcing our terms and protecting our rights, interests, and property
- Detecting, preventing, or addressing fraud or security issues
We may also aggregate or de-identify information and use it for analytics, benchmarking, or other business purposes. Aggregated or de-identified data is not considered personal information.
4. Use of AI, automation, and third-party tools
We may use AI models, machine learning systems, and automation tools (including tools provided by third parties) to:
- Analyze your inquiries,
- Draft or personalize responses, and
- Help deliver and improve our Services.
By submitting information to us, you acknowledge and agree that:
- Your data may be processed by these tools for the purposes described in this Privacy Policy, and
- AI-generated content can contain inaccuracies, and you are responsible for reviewing and verifying any suggestions or outputs before relying on them.
We take reasonable steps to select reputable providers, but we do not control how third-party tools operate internally and are not responsible for their independent practices.
5. Legal bases for processing (where applicable)
Depending on your location, our legal bases for processing personal information may include:
- Your consent (for example, when you submit a form or opt-in to marketing),
- Performance of a contract or taking steps at your request before entering into a contract,
- Our legitimate interests (such as operating and improving our business, marketing our Services, and preventing fraud), and
- Compliance with legal obligations.
6. How we share information
We may share your information with:
- Service providers and vendors
- Website hosting providers
- CRM, email, and marketing tools
- Analytics and advertising partners
- Payment processors and billing platforms (if you become a paying customer)
- Business partners
- Partners or subcontractors who help deliver or support our Services, where necessary.
- Legal and compliance recipients
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of others
- In connection with a merger, acquisition, financing, or sale of all or part of our business, where permitted by law
We do not sell your personal information in the sense of exchanging it for money. In some jurisdictions, certain data-sharing for advertising or analytics may be considered a “sale” or “sharing.” If such rules apply to you, we will comply with applicable legal requirements.
7. Cookies and tracking technologies
We may use cookies, pixels, and similar technologies to:
- Remember your preferences,
- Analyze traffic and usage patterns, and
- Support advertising and remarketing campaigns.
You can control cookies through your browser settings, and some browsers offer tools to limit tracking. However, disabling cookies may limit the functionality of the Site.
8. Data retention
We retain personal information:
- For as long as reasonably necessary to fulfill the purposes described in this Privacy Policy,
- For as long as required by law, and
- For as long as needed to resolve disputes and enforce our agreements.
We may retain aggregated or de-identified data indefinitely.
9. Data security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
10. International transfers
We are based in the United States, and the information we collect may be transferred to, stored in, and processed in that country and other countries where our service providers are located.
By using the Site or submitting information, you acknowledge that your information may be subject to the laws of countries that may not provide the same level of data protection as your home country.
11. Your rights and choices
Depending on your location and applicable law, you may have rights regarding your personal information, such as:
- The right to access the personal information we hold about you,
- The right to request correction of inaccurate information,
- The right to request deletion of your information (subject to our legal obligations),
- The right to object to or restrict certain processing, and
- The right to withdraw consent where processing is based on consent.
You can also:
- Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Control cookies through your browser settings.
To exercise your rights, contact us at:
Email: [email protected]
Subject line: “Privacy Request”
We may take reasonable steps to verify your identity before fulfilling your request.
12. Children’s privacy
The Site and our Services are not directed to children under 18, and we do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us, and we will take appropriate steps to delete it where required by law.
13. Third-party websites
The Site may contain links to third-party websites, services, or content that we do not control.
We are not responsible for the privacy practices of such third parties. You should review their privacy policies before providing any information to them or using their services.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Your continued use of the Site after any changes are posted means you accept the updated Privacy Policy. If you do not agree, you must stop using the Site.
15. Contact us
If you have questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:
Home Service Intelligence
Email: [email protected]
Website: https://homeserviceintel.com/